Shipping Policy

Last Updated: March 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipment of products purchased through Zielvaine. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure clarity and fairness for both the customer and zielvaine while providing maximum legal protection for the operator.

Scope and Applicability

This policy applies to all orders placed through Zielvaine and is applicable to all customers who purchase products from our website. It is important that you read and understand this policy before making a purchase.

Definitions

  • Order: A request made by a customer to purchase products from Zielvaine.
  • Shipping: The process of transporting purchased products from zielvaine to the customer’s designated address.
  • Customer: An individual or entity that places an order through Zielvaine.

Main Policy Content

Shipping Methods

zielvaine offers various shipping methods to accommodate customer preferences. Available shipping options will be displayed at checkout. The shipping methods may include standard shipping, expedited shipping, and express shipping, among others.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of the products, and the destination address. Customers will be informed of the total shipping costs during the checkout process prior to finalizing their order.

Delivery Times

Estimated delivery times will be provided at checkout based on the selected shipping method. While zielvaine strives to meet these estimates, delivery times may vary due to unforeseen circumstances, including but not limited to weather conditions, carrier delays, or other factors beyond our control.

Order Processing

Orders will be processed within [insert processing time, e.g., 1-3 business days] after payment confirmation. Customers will receive a confirmation email once their order has been processed and shipped.

International Shipping

Currently, zielvaine offers international shipping to select countries. Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. zielvaine is not liable for any delays or additional charges incurred during international shipping.

Risk of Loss

All items purchased from Zielvaine are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the customer upon our delivery to the carrier. zielvaine is not responsible for any loss or damage that occurs after the shipment has been handed over to the carrier.

User Rights and Obligations

As a customer, you are responsible for providing accurate shipping information at the time of order placement. zielvaine is not liable for any delays or issues arising from incorrect shipping addresses provided by the customer. Customers have the right to contact zielvaine for inquiries regarding their orders and shipping status.

Limitations and Disclaimers

zielvaine shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to loss of profits, loss of data, or any other damages resulting from delays or non-delivery of products. This limitation of liability applies to the fullest extent permitted by law.

Data Protection/Security

zielvaine is committed to protecting the privacy and security of customer information. All shipping information is processed in accordance with our Privacy Policy. Customers are encouraged to review the Privacy Policy for details on how we handle personal data.

Changes to Policy

zielvaine reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on Zielvaine. Customers are encouraged to review this policy periodically for any updates or changes.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: zielvaine
  • Phone: +3712649478573
  • Email: [email protected]
  • Address: Business Center, Central District, Floor 21, Office 65, Latvia

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of Latvia (LV). Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Latvia.